Our Story
Las Vegas IT,
Done Right.
Open Net Technologies was founded on one belief: Las Vegas businesses deserve an IT partner that shows up, tells the truth, and actually fixes problems - not just tickets them.
12+
Years in Business
500+
Endpoints Managed
99.99%
Uptime SLA
15 Min
Avg. Response Time
24/7
Support Coverage
100%
Local Las Vegas Team
Who We Are
Built in Las Vegas.
Built for Las Vegas.
Open Net Technologies was founded in 2012 by IT engineers who were tired of watching Las Vegas businesses get burned by out-of-state MSPs who couldn't show up when it mattered most. We built our company from the ground up right here in the city we call home.
Over 12 years, we've grown from a two-person network consultancy into a full-service IT solutions provider with specialists across managed IT, cybersecurity, cloud infrastructure, VoIP, web design, digital marketing, and AI automation.
What hasn't changed is our core promise: when something breaks at 2am on a Saturday before your busiest week of the year, a real Open Net engineer picks up the phone.
We serve hospitality groups, healthcare practices, law firms, retail operators, and growing businesses across Las Vegas, Henderson, and the broader Nevada market - and we treat every client's IT environment like it's our own.
12+
Years serving Las Vegas
500+
Endpoints under management
99.99%
Uptime SLA delivered
15 min
Average response time
Our Mission
“To be the IT partner that Las Vegas businesses trust completely - because we show up, we're honest, and we deliver results every single time.”
What We Stand For
Our core values guide every decision.
People First
Technology should serve your people, not the other way around. Every decision we make starts with how it impacts the humans using it.
Radical Transparency
No hidden fees, no confusing technobabble, no upselling you things you don't need. We say what we mean and deliver what we promise.
Local Commitment
We're Las Vegas engineers serving Las Vegas businesses. When you call, you reach someone who knows your city, your industry, and your challenges.
Proactive, Not Reactive
We measure our success by problems you never had to deal with. Our monitoring, patching, and planning exist to prevent fires - not just fight them.
Vendor-Neutral Advice
We're not paid to push any brand. We recommend the technology that's genuinely right for your environment - even if the margins are lower for us.
Continuous Growth
Our engineers hold active certifications across Microsoft, Cisco, CompTIA, and more. Technology evolves fast - we evolve with it so you don't have to.
The Team
Local engineers. Real expertise.
Every member of our team is Las Vegas-based. No offshore support desks, no remote-only technicians - just engineers who can be on-site within hours.
Jack Topanian
Founder & CEO
12+ years building enterprise IT infrastructure across hospitality, healthcare, and gaming in Las Vegas. Founded Open Net Technologies to deliver enterprise-grade IT solutions with a local, personal touch that big national firms can't match.
Jordan Kim
Director of Engineering
Cisco CCIE certified with deep expertise in SD-WAN, network segmentation, and data center design. Leads our team of Las Vegas-based field engineers.
Maria Santos
Head of Cybersecurity
CISSP, CEH, and CompTIA Security+ certified. Previously led security operations for a regional healthcare network. Specializes in HIPAA compliance and threat hunting.
David Chen
Cloud Practice Lead
Microsoft Azure Solutions Architect Expert and AWS Certified Professional. Has migrated 50+ businesses to Microsoft 365 and Azure with zero data loss.
Lisa Park
Client Success Manager
Ensures every client relationship exceeds expectations. Coordinates quarterly business reviews, escalations, and long-term IT roadmap planning.
Marcus Johnson
Senior Field Engineer
On-site expert for structured cabling, hardware deployment, and complex network installations across Las Vegas commercial properties.
Our Journey
12 years of growth in Las Vegas.
Founded in Las Vegas with a focus on hospitality and gaming IT
Expanded to healthcare, achieving first HIPAA compliance engagement
Launched 24/7 NOC - round-the-clock monitoring for all managed clients
Became a Microsoft Gold Partner; began Azure and M365 migration practice
Added AI automation and digital marketing service lines
Surpassed 500 managed endpoints across Las Vegas metro area
Opened dedicated cybersecurity operations center in Henderson, NV
Work With Us
Ready to meet your new IT team?
Start with a free IT assessment. We'll review your current environment, identify risks and gaps, and give you an honest roadmap - no commitment required.
What to expect
- 30-minute discovery call with a senior engineer
- Free review of your current IT infrastructure
- Security and compliance gap analysis
- Custom IT roadmap aligned to your budget
- No hard sell, no pressure - just honest advice